You can take it from us, building a foundation of trust with customers and prospects is key in our money management service business. Proving quickly that we have had our client’s best financial interest at heart, even if it means giving unwelcomed advice or direction, is no easy task. While trust building can be a long-term commitment in any business, here are 3 simple steps we’ve learned to master in ours to start building trust quickly. Each step has concrete tips so you can apply it whenever you need to build trust in meeting anyone new!
Be a great listener
Show compassion
Demonstrate Your Knowledge
If you listen properly, show your compassion and expertise, prospects will trust you. They’ll become repeat customers and give you referrals. If you are in the business of serving others (and aren’t we all are?) then trust is a must in client relationships.
How are you building trust?
Resources:
Build Customer Trust Quickly With These 3 Steps